BEST WESTERN PLUS HOTEL STOFELLA, Guatemala City – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Best Western Plus Hotel Stofella offers 82 air-conditioned rooms with minibars, LCD TVs, and free WiFi. Each room includes a private bathroom with a shower/tub combination, complimentary toiletries, and a hair dryer. Rooms also feature safes, desks, and tea/coffee makers. Some rooms have smart TVs with premium channels. Up to two children under 10 stay free.
Dining Onsite
The hotel’s restaurant, Trattoria Veneciana, serves Italian cuisine and includes a bar/lounge. A free breakfast buffet is available daily. Guests can also order room service or explore nearby dining options in Zona Viva.
Leisure & Fitness
The hotel has a fitness center with Technogym equipment. Golfing is available onsite. For relaxation, guests can use the dry cleaning/laundry services or explore nearby attractions like the Botanical Garden and La Aurora Zoo.
Location & Transport
Located in Zona 10, the hotel is surrounded by shops, malls, and nightclubs. It is 1.5 km from Popol Vuh Museum and 5 km from La Aurora International Airport. Public transport includes nearby bus stops, and the hotel offers free parking.
Services & Convenience
The 24-hour front desk provides express check-out and tour/ticket assistance. A business center, meeting rooms, and complimentary newspapers are available. Safety features include fire extinguishers, smoke detectors, and a security system. Pets and service animals are not allowed.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Guest Parking
- Dryer
Services
- Paid shuttle service
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Board games
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
My stay at the hotel was a mix of positives and negatives. The location was convenient with shops and restaurants nearby, but there were some issues with noise and a bait-and-switch situation. The service was helpful and attentive, especially when it came to arranging for travel requirements. The dining experience was good, offering enough options in a safe area. Overall, the hotel had its ups and downs, providing what I paid for but with some unexpected challenges.
My stay at the hotel was a mixed experience. The location was perfect for our needs, close to Ave La Reforma in Zone 10 with plenty of restaurants and shopping stores nearby. The dining options were a bit of a letdown with basic choices like hot dogs and processed cheese, but the service was exemplary, very helpful and friendly. However, the noise from people gathering in the courtyard made the room quite noisy, with limited space for three beds.
The hotel is in an interesting area with historical charm and close to many restaurants and bars. The staff is friendly and helpful, providing a good level of service. The rooms are small but efficient, with some equipment issues noted. However, the dining options could use more variety.